{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Delivery across India in 5 to 7 days after 24 to 48 hours handling. Free on orders of ₹4400 or more; a flat ₹1900 below that.",
    "content": "Shipping & Delivery Last updated 15 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver right across India, to homes and businesses. What it costs Delivery is free on orders of ₹4400 or more. Orders under ₹4400 pay a flat ₹1900 for express delivery. How long it takes We pack and dispatch orders within 24 to 48 hours of payment clearing. Delivery then takes 5 to 7 days in India. At busy times please allow a little longer. Tracking When your order ships we email you a tracking number. Items in the same order may arrive in separate parcels. You can follow your order on our track your parcel page . If a parcel is late, lost or damaged If your order has not arrived after 7 days from dispatch, or it arrives damaged, email theteam@magneticscreen.co.in with your order number and we will sort it out with the courier. You do not need to deal with the courier yourself. Getting your address right Please check your delivery address and PIN code at checkout. If you spot a mistake after ordering, email us straight away and we will try to correct it before the order ships.",
    "url": "https://magneticscreen.co.in/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Cancel free of charge until your order ships. Return within 15 days of delivery, unopened and in its original packaging; the buyer pays return postage and there is no handling charge. Faulty, damaged or wrong items are put right at no cost. Nothing removes a right under the Consumer Protection Act, 2019.",
    "content": "Refunds & Returns Last updated 15 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. If you are not happy with your purchase, we are here to help. Our support team answers emails 7 days a week and aims to reply within 48 hours. Cancelling an order You can cancel an order free of charge at any time before it ships. Most orders leave us within 24 to 48 hours, so please email theteam@magneticscreen.co.in as soon as you can. Once packing and shipping have started we can no longer cancel the order, and the return terms below apply instead. Returning a product within 15 days You can return a product within 15 days of delivery for an exchange or a refund. This covers changing your mind, ordering the wrong size, or no longer needing it. For these reasons you pay the cost of sending the product back, and there is no handling charge. To be eligible, the product must be unopened, in its original packaging, and come with your receipt, order confirmation or other proof of purchase from this website. We cannot accept returns of items bought from other retailers. Items bought on sale or with a discount code cannot be refunded for a change of mind. If something is faulty, damaged or not what you ordered This is not a change of mind, and the limits above do not apply. If a product arrives damaged, has parts missing, or is not what you ordered, tell us straight away and we will put it right at no cost to you. Nothing in this policy takes away a right you have under the Consumer Protection Act, 2019. Your refund We process your refund 24 to 48 hours after the returned item reaches us. It goes back to the payment method you used, so a card refund returns to that card and a PayPal payment returns to that PayPal account. If you would rather hold the amount as credit for a future order, ask us and we will do that instead. How to start a return Email theteam@magneticscreen.co.in with your order number and what you would like to do. We will confirm the return address before you send anything back, because the product needs to go back to the warehouse it shipped from. Grievance Officer Under the Consumer Protection (E-Commerce) Rules, 2020, you can raise a complaint with our Grievance Officer: Roda, Grievance Officer, Magnetic Screens Company, 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India. Email theteam@magneticscreen.co.in or call +66 (0) 98 391 3877. We acknowledge every complaint within 48 hours and aim to resolve it within one month.",
    "url": "https://magneticscreen.co.in/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Magnetic Screens Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 15 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This policy explains how Magnetic Screens Company, a division of Caruso Consulting Co Ltd, collects, uses and protects your personal data when you visit this website or buy from us. We handle personal data in line with the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 as it comes into force. Who is responsible Caruso Consulting Co Ltd, trading as Magnetic Screens Company, is responsible for your data. Our administration office in India is at 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India. Contact us at theteam@magneticscreen.co.in . What we collect and why When you order, we collect your name, email, phone number and delivery address so we can process, deliver and support your order, and keep the records the law requires. When you contact us, we keep your message so we can answer it. When you browse, analytics cookies record how the site is used, as set out in our cookie policy . We do not collect or store your card details. Payments are handled by Stripe and PayPal. How long we keep it We keep order records for as long as tax and accounting law requires, and other data only as long as we need it for the purpose we collected it for. After that we delete it or make it anonymous. Who we share it with We share only what is needed with the companies that help us run the store: payment providers, couriers, our email service and our hosting and analytics providers. We do not sell your personal data. We may disclose data where the law requires it. Your rights You can ask to see the personal data we hold about you, to correct or update it, or to have it erased where we no longer need it. You can withdraw consent to marketing at any time. Email theteam@magneticscreen.co.in and we will respond as quickly as we can. We may ask you to confirm your identity first. Security This website uses an encrypted connection, and we store personal data on secure, password-protected systems with access limited to the people who need it. Grievance Officer Under the Consumer Protection (E-Commerce) Rules, 2020, you can raise a complaint with our Grievance Officer: Roda, Grievance Officer, Magnetic Screens Company, 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India. Email theteam@magneticscreen.co.in or call +66 (0) 98 391 3877. We acknowledge every complaint within 48 hours and aim to resolve it within one month.",
    "url": "https://magneticscreen.co.in/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Magnetic Screens Company in India.",
    "content": "Terms & Conditions Last updated 15 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. These terms apply when you use this website or buy from us. Magnetic Screens Company is a division of Caruso Consulting Co Ltd. By placing an order you agree to them. Nothing in them takes away a right you have under the Consumer Protection Act, 2019. Who we are Magnetic Screens Company sells DIY magnetic and hook and loop insect screens, door curtains, swatters and spare parts to customers in India. Our administration office in India is at 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India. Our registered address is Suite 8, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. You can reach us at theteam@magneticscreen.co.in or +66 (0) 98 391 3877. How an order works When you check out, you make an offer to buy. We accept it when we send your order confirmation email. If something you ordered is out of stock, we tell you and you can choose a different item, wait for new stock, or have a full refund. Prices and payment Prices are in Indian rupees. You pay by card or PayPal at checkout. The payment provider handles your card details and we never see or store them. You are responsible for any taxes, duties or other charges a government agency places on your order, unless the checkout shows them included. Delivery We deliver across India, usually in 5 to 7 days after 24 to 48 hours to pack your order. Delivery is free on orders of ₹4400 or more and ₹1900 below that. Our shipping page has the details. Cancelling and returning You can cancel free of charge until your order ships. You can return a product within 15 days of delivery. Our refunds and returns page sets out how, and what applies if something arrives faulty. Measuring and fitting Our screens are DIY products. Please measure carefully before you order and follow the fitting guide that comes with your screen. If you are unsure about a size, ask us first and we will help. Using this website Please use this website lawfully. Do not try to interfere with it, copy its content for commercial use, or use it to send anything harmful. The content belongs to us and may not be reproduced without our permission. Our liability We are responsible for loss that is a foreseeable result of us breaking these terms or failing to take reasonable care. We are not responsible for loss that was not foreseeable or that comes from fitting that did not follow our instructions. Nothing here limits our liability where the law does not allow it to be limited. See our limited liability page . Changes to these terms We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order. Complaints and disputes Please contact us first, because most problems are quicker to fix directly. These terms are governed by the laws of India. Nothing in them stops you from using the National Consumer Helpline (dial 1915, or visit consumerhelpline.gov.in ) or filing a complaint with the consumer commission where you live. Grievance Officer Under the Consumer Protection (E-Commerce) Rules, 2020, you can raise a complaint with our Grievance Officer: Roda, Grievance Officer, Magnetic Screens Company, 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India. Email theteam@magneticscreen.co.in or call +66 (0) 98 391 3877. We acknowledge every complaint within 48 hours and aim to resolve it within one month.",
    "url": "https://magneticscreen.co.in/terms-and-conditions/"
  }
}